SALES CONDITIONS E QUALITY CONTROL SMI
17. Return of goods
Any return of defective pieces must be authorized by
supplier in written or by telephone within 10 calendar days
from the date of claim, after grounds of claim have been
duly ascertained, if the supplier requires verification. Any
returns without Supplier’s prior authorisation shall not
entitle the garment maker to any credit note.
Returns for claims are forwarded at supplier’s charge.
All pieces, when returned, must be duly rolled open-width
on a cardboard tube, they must be properly wrapped, right
side inside. In case of pile fabrics, rolling must not be
done counter pile.
Pieces returned for defects detected during garment
makers’ inspections must show the conventional defect
seals (or other marks) described above.
Unless otherwise stipulated, pieces that can be reprocessed
must be re-delivered to garment makers as
soon as possible, unless agreed otherwise.